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Privacy Policy for Reign & Shine Play Lab

At Reign & Shine Play Lab, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information.

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1. Information We Collect:

We may collect the following information when you interact with our business online or in person:

  • Name and contact information (email address, phone number)
  • Child's name and birthdate (for marketing, celebration offers, and safety records)
  • Booking and purchase details
  • Saved payment information (optional, through Leap360)
  • Communications with our team (email, web forms, direct messages)
2. How We Use Your Information:

Your information is used to:

  • Facilitate reservations and purchases via Leap360
  • Contact you with booking confirmations and reminders
  • Share updates about our policies, services, or schedule changes
  • Send birthday offers, promotions, or seasonal announcements
  • Improve our services and ensure a secure, child-friendly experience
3. Data Sharing and Security:
  • We do not sell your personal data.
  • We only share your information with trusted third-party services (like Leap360) to support your experience.
  • We follow reasonable security practices to protect your data from unauthorized access.
4. Marketing Preferences

You may opt out of marketing emails or birthday communications at any time by clicking "unsubscribe" or contacting us directly.

5. Children’s Information

We do not collect personal information directly from children. Any information about minors (e.g., birthdays) is voluntarily provided by parents/guardians.

6. Updates to this Policy

This policy may be updated from time to time. We will notify users of any major changes through email or website banners.

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